Property Apps has designed a module to simplify and organize package tracking. By implementing package tracking into the buildings operations, Landlords can expect a reduction in lost/missing packages as well as redundant touchpoints. The package tracking system offers real time logging, notification and documentation of chain of custody.

Managing logistics for package tracking in a multi-tenant building requires a simple, auditable process or system to streamline communication and keep everything organized. An app for property management can help. Our package tracking module will allow you to consolidate and simplify the process between Landlords and tenants. We have developed a “best in breed” system offering the ability to log packages upon arrival, instant tenant notification upon logging in, real-time status updates when residents pick up the package, and well-indexed archives.


Benefits Of an App For Property Management With Package Tracking Features

Package tracking/management can present several challenges for management. This can include:

  • Lost/missing packages
  • Disgruntled tenants
  • Repeat calls requesting status updates
  • Clutter


Our product was designed to create efficiency, mitigate confusion and most importantly, manage expectations. For example:

  • Rather than making (and fielding) multiple calls, a tenant will receive instant, in-app notification when their package has been delivered with pick up instructions
  • Administration has the ability to manage, query, and record data in a single, well-indexed, consolidated platform, eliminating the need to shuffle through logs and files


The use of an app for property management improves the landlord-tenant relationships through improved user experience.


Our research shows…

Our research shows that through the utilization of Package Tracking, building operators have reduced processing time by nearly 65% as well as prevented loss and misplacement to nearly zero.



  • Log when a package arrives and who it is for: staff can scan barcode and take photos if needed
  • Resident is instantly notified of package arrival
  • When resident picks up the package, administration can require a signature from the resident
  • The status of the package gets set as ‘Picked Up’
  • Administration can search and refer back to any package in the system, at any time


How It Works…

Tenant Experience Without Property Apps Package Tracking

  • Call for updates (requires multiple touch points)
  • Front desk provides delivery notification
  • Pick up from the front desk upon re-entry

Tenant Experience With Property Apps Package Tracking

  • Receive notification that you have a package waiting to be picked up
  • Pick up package at your convenience


Landlord Experience Without Property Apps Package Tracking

  • Receive package
  • Manually log the package
  • Notify tenant (often requires multiple touch points)
  • Schedule pickup
  • Manually log that the package has been received by the tenant
  • File documentation

Landlord Experience With Property Apps Package Tracking

  • Log a package upon arrival with optional photos or barcode scan
  • Tenant is automatically notified
  • Package status is updated once tenant picks up the package, required signature optional

Every module on Property Apps was meticulously designed for the purpose of time and cost savings as well as improvement in tenant and landlord experience. All modules can be implemented as stand alone utilities over web and native app platforms OR integrated into your existing architecture.

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